STORE POLICY

Our Heartfelt Promise to You

At Creations by JG, You are more than just a customer; you are a part of our community, and we’re truly grateful for your trust and support. We want you to feel valued and cared for, and we’re committed to offering you a shopping experience that reflects grace and kindness..

Customer Care

Our customer care team is dedicated to serving you with patience, compassion, and respect. Whether you have a question about a product or need help with an order, we’re here for you.

Reach Us: You can contact us by email at Creationzbyjg@gmail.com , chat with us through our live support on the website. We are happy to assist you with anything you need.
Support Hours: We are available Monday through Friday, from [9 AM - 2 PM]. If you contact us outside of these hours, we will get back to you as soon as possible.

Your Satisfaction Matters to Us

We want you to experience the peace of mind that comes with knowing we stand behind our products and services. If something is wrong with your order, we’ll do everything we can to make it right.

Easy Returns: If you’re not satisfied with your purchase, we’ll accept returns within 7 days after receiving. We want to make the process simple and stress-free so that you can feel confident shopping with us.
Quick Resolutions: If there’s an issue with your order, we’ll respond promptly to ensure that it’s resolved in a way that reflects our commitment to serving you well.

We Listen, Learn, and Grow Together

Your feedback is a valuable gift to us. It helps us grow, improve, and better serve you. Whether you have a suggestion, a concern, or just a kind word to share, we’re always open to hearing from you.

Share with Us: Please don’t hesitate to reach out if you have any thoughts or suggestions. You can email us at Creationzbyjg@gmail.com .We take your input to heart and use it to make our store better.
Thank You for Your Trust: Your opinion matters, and we are deeply thankful for the opportunity to serve you.

We Value Your Privacy and Trust

As a company that values integrity, we are committed to protecting your privacy. Just as we would protect our own, we ensure that your personal and payment information is handled with the utmost care and security.

Confidentiality: We will never share your information with anyone without your permission, except where required by law. Your security is our priority.

We Believe in Treating Others With Kindness

At the heart of everything we do is the desire to treat others as Christ has treated us — with grace, kindness, and respect.

Thank You for Your Support: We are truly grateful for your business. Your trust in us is a blessing, and we are honored to serve you.

Our Commitment to You

Our goal is to provide you with a shopping experience that is both fulfilling and blessed. We want you to feel the love and care behind every product. Our commitment is simple: we will serve you with the same kindness, honesty, and generosity that we believe Christ would show.

Thank you for choosing Creations by JG. We count it a privilege to serve you and be part of your journey.

With love and gratitude,
The JG Creations Team

Payment Methods

- Credit / Debit Cards
- PAYPAL